Carrier Contract and Audit Services

Negotiate optimal Carrier agreements, recover lost revenue and gain control of transportation spend.

Banyan Technology’s Carrier Contract and Audit Services help Shippers and 3PLs reduce transportation costs, improve contract compliance and optimize Carrier performance across Parcel, LTL, Truckload and Final Mile.

Using advanced analytics, Carrier connectivity and market intelligence derived from billions in annual shipping spend, Banyan goes beyond invoice audits and contract negotiations to deliver visibility, leverage and long-term control over your transportation network.

Contract Optimization & Consulting

  • Parcel Contract Optimization

    Analyze U.S., Canadian and European Parcel agreements to evaluate pricing tiers, rebates, accessorial structures and mid-year changes to accessorial fees and fuel tables to uncover pricing misalignment and service gaps. Banyan uses shipment-level data, Carrier performance and market conditions to model negotiation scenarios and support Carrier negotiations that align contracts to actual shipping behavior and business objectives.

  • Freight Contract Optimization

    Evaluate LTL and Truckload contracts to understand pricing, accessorials and service offerings that influence contract negotiations and RFP outcomes. Banyan applies market intelligence and lane-level data to help Shippers negotiate stronger, more predictable freight agreements.

  • Carrier Sourcing and RFP Strategy

    Identify the right Carrier mix based on lanes, volume, service requirements and growth goals. Banyan provides data-driven Carrier recommendations and introductions to procure better Carrier contracts and service fits.

Audit & Refund Submission

  • Invoice Audit

    Automate Parcel and freight invoice auditing weekly to identify billing inaccuracies, duplicate charges, service failures and more. Banyan’s structured audit process ensures invoices align with Carrier contracts and agreed-upon service terms.

  • Spend Analysis

    Analyze Parcel and freight spend to uncover trends, inefficiencies and costs across Carriers, modes and locations. Banyan transforms raw shipping data into actionable insights that support intelligent buying decisions and ongoing optimization.

  • Refund Submission

    Identify eligible refunds and credits from billing errors, service failures and contractual discrepancies. Banyan manages refund identification and submission to help Shippers recover revenue without adding internal workload or complexity.

Supply Chain Technology Optimization

  • Consolidation Strategy

    Review your existing shipping systems to identify redundancies and opportunities for consolidation. Banyan helps simplify your tech stack, reduce costs and create a more connected, efficient shipping operation.

  • Data Integration

    Improve data flow across ERP, Carrier and shipping systems through API and EDI integrations. Banyan ensures clean, consistent data to support accurate reporting, automation and informed decision-making.

  • TMS Deployment

    Configure and deploy enterprise-grade transportation management solutions tailored to your workflows. Banyan provides solution engineering and process mapping support to ensure successful adoption and long-term operational value.

“Our data was spread across multiple divisions. Banyan brought it together and gave us consistent visibility into our parcel and freight spend, Carrier performance and operational issues. This helped us uncover inefficiencies, capture savings and improve procurement decisions across the organization.”

Sr. Global Freight Procurement Manager, Fortune 500 Company

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Ready to Learn More?

Contact us at CAS@BanyanTechnology.com. 

For more information on Banyan's end-to-end freight management platform, explore our over-the-road shipping solutions.