Many shippers and 3PLs have upgraded their logistics technology to include API connections between business systems and logistics service providers. However, a trend we are witnessing are companies invest in changes to cloud tech platforms but still hold onto legacy internal processes. The consequences are missed opportunities for additional cost savings and unrealized operational efficiencies. Many companies are not aware of the impact of some simple practical changes in how shippers and 3PLs interact with their LTL carriers to unlock the full potential of their technology investments.
This document seeks to align the offline processes to maximize the cloud technology